COVID-19 Services and Facilities Update

Updated 17 August 2021: In line with updated government advice in response to COVID-19 and to ensure the health and safety of the community, Council facilities will be closed until further notice.  

The facilities which will close until further notice include Maitland City Library branches, Maitland Regional Art Gallery, Maitland Gaol, Maitland Aquatic Centres, Maitland Visitor Information Centre, Council’s main administration building, works depot administration and all public community venues. 

There are no changes to kerbside waste collection. The Mount Vincent Waste Management Facility will be closed to general public but available for commercial contractors. 

We will continue to update this information as it becomes available.

During this time, Council's Customer Experience Team will be available during their normal operating hours of 8.00am – 6.00pm via live chat, phone on 02 4934 9700 or via email at [email protected].

Customer Experience Team

In line with Australian Government advice and with the health and safety of the community in mind, Council's Administration Building will be closed from Thursday 5 August 2021 until further notice.

Our Customer Experience Team will continue to be available via are operating at their normal hours of 8.00am – 6.00pm via email, live chat and phone.

Maitland Visitor Information Centre

In line with Australian Government advice and with the health and safety of the community in mind, Maitland Visitor Information Centre will be closed from Thursday 5 August 2021 until further notice.

Maitland Aquatics

Update: 20 September 2021

In light of the recent changes to the NSW Public Health Order, Maitland Aquatics Centres are looking forward to welcoming you back for the summer season. Please be patient with us as we work through opening our aquatics centres as soon as possible while ensuring we manage our community’s health and safety. Visit our website and follow Maitland City Council on social media to stay updated on our opening date.

17 August 2021

In line with Australian Government advice and with the health and safety of the community in mind, Maitland Aquatics Centre & East Maitland Pool will be closed from 3.00pm Thursday 5 August 2021 until further notice.

All memberships, classes & payments will be placed on suspension during this period.

 

Maitland Gaol

In line with Australian Government advice and with the health and safety of the community in mind, Maitland Gaol will be closed from Thursday 5 August 2021 until further notice.

Maitland Regional Art Gallery (MRAG)

In line with Australian Government advice and with the health and safety of the community in mind, MRAG will be closed from Thursday 5 August 2021 until further notice.

Maitland Libraries

In line with Australian Government advice and with the health and safety of the community in mind, all Maitland Libraries will be closed from Thursday 5 August 2021 until further notice.

To access the range of online and digital services offered by the library visit maitlandlibrary.com.au.

Waste Services

There are no changes to our residential waste services including kerbside collection. 

The Mount Vincent Waste Management Facility will be closed to general public but available for commercial contractors. 

Open spaces, dog parks and play spaces

Maitland's open spaces, dog parks and play spaces remain open, but when leaving your home for exercise and outdoor recreation, please follow the rules:

  • Stay within your local government area or within 5km of your home.
  • If travelling by a private vehicle, do not travel with people you do not live with.
  • You can exercise with one other person that you do not live with.
  • If you live with more than two other people, you can all go out together for exercise.

QR check-in codes are to be used where installed, including all skate parks and high traffic walking paths and dog parks. Fines apply for those not complying with public health orders. For more information, visit www.nsw.gov.au/covid-19