Contact us

We offer a number of ways for Citizens to get in touch with Council

Phone

Call our Customer Experience Team, we are happy to help.

02 4934 9700

live chat

Chat with us online and we will be able to help with your enquiry.

Start chatting

email

Shoot us an email and we'll get back to you as soon as possible.

[email protected]

Customer Experience Team

Council's Customer Experience Team is located in Council's Administration Building at 285-287 High Street, Maitland. The office has the following opening hours: 

DayOpening hours
Monday8.30am to 5.30pm
Tuesday8.30am to 5.30pm
Wednesday8.30am to 5.30pm
Thursday8.30am to 5.30pm
Friday8.30am to 5.30pm

For assistance via live chat, email or phone, the Customer Experience Team are available between 8am - 6pm, Monday to Friday. 

 

General Contact

Phone: 02 4934 9700
Fax: 02 4933 3209
Email: [email protected]

Mail: 285-287 High Street
PO Box 220
Maitland NSW 2320
DX21613

Afterhours

If you need to contact Council outside of business hours, you can call
02 4934 9700 and Council's after hours call centre will take the call and contact the appropriate person.

If it's an emergency or if the safety of yourself or others is threatened, please call Triple Zero (000)