Shopping trolleys

If you see an abandoned trolley you can report it through the Trolley Tracker. 

Report through Trolley Tracker

When abandoned trolleys are reported to retailers, they are usually collected within 24 hours of the report being made.

You can contact the retailers to report abandoned shopping trolleys that have been removed from stores and car parks:

RetailerContact
  • Coles
  • Kmart
  • Target

  • First Choice Liquor

Report to Coles Trolley Collect using their website or by calling 1800 876 553
  • Woolworths
  • Big W
  • Dan Murphy's
  • IGA
Report to Trolley Tracker using their website, by calling 1800 641 497 or download the free Trolley Tracker App via the App Store or Google Play
  • Bunnings
Report to Bunnings by calling 1300 554 777
  • Aldi
Report to Aldi using their website or by calling 13 25 34

If the trolley is not removed after it is reported to the retailer or the trolley is located in a creek please contact Council.

Did you know? The cost of collecting and replacing abandoned trolleys is ultimately paid for by the customer in higher prices. Therefore, when you use a trolley it is best to return it to the bays provided so that it cannot cause damage to cars, property or become an environmental or pedestrian hazard.