Council contacts

Council is here to help with business and economy enquiries.

Depending on what business you are running, you will need to connect with different teams within Maitland City Council. As a first point, businesses are welcome to connect with our Business Liaison Officer.

Want to keep up to date with news and opportunities for business in Maitland? Sign up to the monthly e bulletin Business Matters.

Customer Experience

Maitland City Council's Customer Experience is available on:

(02) 49349700

[email protected]

285- 287 High Street, Maitland

PO Box 220

Maitland NSW 2320

Planning and development

When you start up your business in Maitland, you will have to investigate what kind of permissions you need. 

In the first instance, you will need to figure out whether your business needs a development application.  We encourage you to connect with our Duty Planners early in your planning. 

The following are considered exempt development (not requiring development consent from Council) if they comply with the requirements of State Environmental Planning Policy (Exempt and Complying Development) 2008 (SEPP) and Standard Instrument – Local Environmental Plan.

  • Home based child care
  • Home business
  • Home industry
  • Bed and Breakfast accommodation

If you are unsure if your development is exempt, please contact our Duty Planners.

Regulatory compliance

Council works closely with businesses to ensure that their operations are safe and compliant with regulations and legislation.

Key areas for business compliance include:

Food businesses (including food safety, home prepared food businesses, and mobile food premises)

Skin penetration, beauty and hairdressing

Legionnaires disease and regulated systems