Development applications changing with planning portal

Maitland City Council is one of the leading councils to integrate with the NSW Planning Portal to accept and process development applications online, with all applications to be processed digitally through the Portal after 31 December 2020.

The NSW Planning Portal is a digital space where community, industry and government can work together to better understand and meet their obligations under the Environmental Planning and Assessment Act 1979.

The Portal will give more control and transparency to the users over their planning applications.

Maitland City Council’s Manager Development and Compliance Cindy Littlewood says ‘Council has fully connected with the NSW Planning Portal, streamlining the lodgement process, which should have a positive impact on overall application assessment timeframes.

‘The Portal can be used from anywhere, anytime, which certainly opens possibilities and enhances the customer experience.’

The Portal is operational right now, so you can jump on to lodge and monitor your development application online. You will need to register a secure login to access the Portal before you begin.

For those having difficulties using the Portal, you can view the quick reference guides or contact Council’s Customer Experience Team. Visit planningportal.nsw.gov.au to access the Portal and find out more.