Contact us

There are several ways you can get in contact with us.


General contact

Phone: 02 4934 9700


Visit: 263 High Street, Maitland NSW 2320

Mail: PO Box 220, Maitland NSW 2320

Justice of the Peace services

Some of our staff are registered as Justices of the Peace and can occasionally assist with certified copies or statutory declaration services. Please contact our Customer Experience Team to check availability. 

Opening Hours

Maitland Administration Centre

Monday to Friday: 8.30am to 4.30pm

Contact hours

For assistance via live chat, email or phone.

Monday to Friday: 8am - 6pm


Outside of Councils operating hours, report issues through the MyCouncil portal.

For urgent maintenance or ranger assistance, you can call 02 4934 9700, to be transferred to afterhours assistance.

If it's an emergency or if the safety of yourself or others is threatened, please call Triple Zero (000).

Report an issue with MyCouncil

MyCouncil is a new way for you to connect with Council. It makes it easier for you to report issues in your neighbourhood like potholes and bin repairs.