Contact us

There are several ways you can get in contact with us.


Opening Hours

Monday to Friday: 8.30am to 5.30pm

For assistance via live chat, email or phone, the Customer Experience Team are available between 8am - 6pm on Monday to Friday. 


If you need to contact Council outside of business hours, you can still call 02 4934 9700, and our After Hours call centre will take the call and contact the appropriate person.

If it's an emergency or if the safety of yourself or others is threatened, please call Triple Zero (000).

Report an issue

We have an online tool that allows you to let us know about issues in your neighbourhood, so that we can try and help.