There are several ways you can get in contact with us.
Live chat
Chat with us online and we can help you.
Monday to Friday: 8.00am to 6.00pm
Phone
Give our friendly Customer Experience Team a call.
Monday to Friday: 8.00am to 6.00pm
Send us an email and we'll reply as soon as possible.
Monday to Friday: 8.00am to 6.00pm
In person
Come talk to us at the Maitland Administration Centre.
Monday to Friday: 8.30am to 5.30pm
Opening Hours
Monday to Friday: 8.30am to 5.30pm
For assistance via live chat, email or phone, the Customer Experience Team are available between 8am - 6pm on Monday to Friday.
Afterhours
If you need to contact Council outside of business hours, you can still call 02 4934 9700, and our After Hours call centre will take the call and contact the appropriate person.
If it's an emergency or if the safety of yourself or others is threatened, please call Triple Zero (000).
Report an issue
We have an online tool that allows you to let us know about issues in your neighbourhood, so that we can try and help.