There are several ways you can get in contact with us.
Live chat
Chat with us online and we can help you.
Monday to Friday: 8.00am to 6.00pm
Phone
Give our friendly Customer Experience Team a call.
Monday to Friday: 8.00am to 6.00pm
Send us an email and we'll reply as soon as possible.
Monday to Friday: 8.00am to 6.00pm
In person
Come talk to us at the Maitland Administration Centre.
Monday to Friday: 8.30am to 5.30pm
Opening Hours
Maitland Administration Centre
Monday to Friday: 8.30am to 5.30pm
Contact hours
For assistance via live chat, email or phone.
Monday to Friday: 8am - 6pm
Afterhours
Outside of Councils operating hours, report issues with our online reporting tool.
For urgent maintenance or ranger assistance, you can call 02 4934 9700, to be transferred to afterhours assistance.
If it's an emergency or if the safety of yourself or others is threatened, please call Triple Zero (000).
Report an issue
We have an online tool that allows you to let us know about issues in your neighbourhood, so that we can try and help.