Bulky Waste Service

bulk waste service hero

About the new bulky waste service

Waste vouchers have changed! Your waste voucher is now part of the bulky waste services, and is one (1) of two (2) disposal options. Learn more about the update.

Key dates

Bulky waste timeline Maitland
Video Url

Disposal options


Book a kerbside collection

You can book for bulky waste to be collected from your house. Once your booking is made, place your waste on your kerbside the day before your scheduled pickup date and we will collect it.


Redeem waste voucher

If you have access to an appropriate trailer or vehicle to transport your bulky waste, you can use your digital waste voucher at the Maitland Resource Recovery Facility.

How to use my waste services

Each household in Maitland receives two (2) waste services each financial year, to dispose of bulky household items. 

You can book these whenever you want throughout the financial year, using any of the disposal options that best suit your needs.

Choose an option


Waste Vouchers

2 x waste vouchers

2 x waste vouchers (250kg each) to use individually throughout the financial year or simultaneously for larger volumes up to 500kg. 


Kerbside collections

2 x kerbside collections

2 x kerbside collections (2 cubic metres each) to use individually throughout the financial year or simultaneously for larger volumes up to 4 cubic metres. 


Mix and match

Mix and match

1 x waste vouchers (250kg) and 1 x kerbside collection to use individually throughout the financial year. 

How to book

From July 1, you can book both your kerbside collections and waste vouchers via our online portal.

New Waste Portal

Kerbside collections

To book a kerbside collection, log in to the online portal, select the items you want to dispose of and pick a collection date eight (8) weeks in advance.

Waste vouchers

From 1 July 2023, you can redeem a waste voucher via the online portal and instantly receive a code to your device that you can use at Maitland Resource Recovery Facility right away.

Alternatively, if you are having issues booking a date or redeeming a voucher, you can contact us.

Kerbside collection

You can book up to two (2) bulky waste kerbside collections each financial year. Collections can be booked eight (8) weeks in advance.

These can be used individually throughout the financial year or simultaneously for larger volumes of up to four (4) cubic metres. 

Council staff removing kerbside waste

Placing waste on the kerb

When presenting your waste for collection, you must:

  • Place your waste out on the kerb the day before, or prior to 4.30am, of your scheduled pickup date
  • Keep your waste on the kerb and off the road or footpath
  • Keep your waste under the volume limit of two (2) cubic metres per booking
  • Keep your green waste bundled and tied with natural string (not plastic)
  • Keep branches under a maximum length of 1.5m and width of 30cm.


Please note: Multiple trucks are used to collect your waste and may arrive at different times across your scheduled pickup date.

What can be collected

Prohibited items
  • Asbestos and fibro sheets or planks
  • Fibreglass items, including sheeting and bats
  • Vinyl
  • Liquids and oil
  • Household rubbish and recyclables
  • Bean bags and other items containing polystyrene balls
  • Domestic or perishable garbage (including nappies)
  • Glass, windows or mirrors
  • Pesticides, chemicals, flammable materials, paints, gas cylinders or car batteries
  • Fridges, freezers and air conditioners
  • Car bodies, large engine blocks
  • Car tyres and rims
  • Building and construction waste (concrete, bricks, tiles, stone, plasterboard and soil)
  • Metal sheets and bars greater than 1.5m in length
  • Lawn clippings, tree stumps, palm trees
  • Tree branches over 100mm thickness
  • All items that can't be safely and reasonably handled by two people. As a guide, individual items should not exceed 50kg.

Other ways to dispose

Some of these prohibited items can be disposed of using the Waste Voucher disposal option, including whitegoods, building waste, tyres, liquids and glass. 

Alternatively, you can check our other ways to dispose of problem waste.

Redeem a waste voucher

You can now access your digital waste vouchers via the online portal. Once you receive your voucher code, you can present it at the Maitland Resource Recovery Facility

These can be used individually throughout the financial year or simultaneously for larger volumes of up to 500kg.

Learn more about your service options.

Waste vouchers

What can be disposed of

Prohibited items
  • Asbestos and fibro sheets or planks
  • Liquid waste
  • Chemicals and pesticides
  • Medical waste
  • Car bodies and engine blocks
  • Tractor and truck tyres
  • Special waste including deceased animals
Alternatively, you can check our other ways to dispose of problem waste.

Bulky Waste FAQs

See Also
Using Maitland Waste Facility
Maitland Resource Recovery Facility