If your bin hasn’t been collected on your scheduled bin collection day, is damaged or has gone missing, we’re here to help. Simply select the bin colour your having an issue with and report through the appropriate channel detailed below.
Please note: bins are not repaired/replaced on weekends.
Which bin do you have an issue with?
If your red bin hasn’t been collected, is damaged, or has gone missing, you can report through MyCouncil.
Your yellow recycling bin is managed by Hunter Resource Recovery (HRR). If your yellow bin hasn’t been collected, is damaged or has gone missing, you can report through HRR.
Your green organics bin is managed by Solo Resource Recovery. If your green bin hasn’t been collected, is damaged or has gone missing, you can report through Solo.
Other bin issues
Bin spill
If your bin was spilled, or you’ve noticed a rubbish mess elsewhere on a street, let us know and we’ll clean it up.