Terms and conditions

  1. This website is owned and managed by Maitland City Council. ABN: 11 596 310 805.
  2. The terms and conditions, copyright policy and privacy policy govern your access to, and use of the website. You should read these terms and conditions, copyright policy and the privacy policy carefully before using this website.
  3. The website is available for your use only on condition that you agree to these terms and conditions. By accessing/using the website, you are signifying that you agree to be bound by these terms.
  4. Maitland City Council may revise and update these terms and conditions at any time. Your continued usage of the website after any changes to these terms and conditions will mean you accept those changes.
  5. The copyright for the content on this website is owned or licensed by Maitland City Council and is protected under the Copyright Act 1968 (Cth) and by other copyright laws in both Australia and other countries. Council’s Copyright Policy applies to this website and its content. Application for permission to use any material on this site should be sent via email or addressed to:

    Maitland City Council
    PO Box 220
    Maitland NSW 2320

  6. The website may contain links to third-party websites and resources (“linked sites”). These linked sites are provided solely as a convenience to you and not as an endorsement by Maitland City Council. Maitland City Council makes no representations or warranties regarding the availability, correctness, accuracy, performance or quality of the linked site or any content, software, service or application found at any linked site.
  7. Maitland City Council makes no representations or warranties about the accuracy, completeness, security or timeliness of the content, information or services provided by the website and disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for a particular purpose.


  1. The ticket for the event, performance, activity or venue (the event) is sold/booked through Maitland City Council, on behalf of the organisation promoting and responsible for the event (responsible organisation) and is subject to any and all conditions applicable to the event. All correspondence in regard to the event should be made to the responsible organisation.
  2. The right is reserved to vary advertised programmes and to add, withdraw or substitute artists and facilities and reschedule performances as necessary.
  3. The right of admission is reserved and is subject to the responsible organisation’s and venue’s terms of admission.
  4. Latecomers may only be admitted where/if possible at a suitable break in the event and is subject to the responsible organisation’s and venue’s terms of admission. No refunds will be given due to late arrival.
  5. Entry may be refused if tickets are damaged or defaced in any way. Unauthorised duplication or sale/resale of the same ticket may prevent admittance to the event. Without the consent of the responsible organisation, this ticket may not be used for any advertising, promotion, commercial purposes or like use. Breach of this condition may result in the cancellation of the ticket, refusal of entry to the bearer and forfeiture of any refund.