Council has prepared a draft Customer Experience Plan to meet the growing needs of the community and present opportunities for productivity improvements and efficiency gains.

Thank you to everyone who participated in our recent Usage and Attitudes Survey. 

Council is preparing a Destination Management Plan (DMP) to create a collaborative roadmap for building and managing Maitland’s visitor economy.

One decade on from Council’s bold redevelopment of Maitland Regional Art Gallery, Council will revisit community engagement conducted in 2009 (Regional Conversations) to understand the current needs and aspirations of our community for the Gallery.

The YEP (Youth Empowering Participation) Project is helping shape the way Council talks with and listens to young people.

Council is preparing a draft Local Strategic Planning Statement (LSPS) to set out a 20 year vision for land use planning in Maitland.