Rates FAQs | Maitland City Council
Skip to main content
Home
Search
  • Remove All filter All (2739)
  • General (559) Apply General filter
  • News (446) Apply News filter
  • Documents (641) Apply Documents filter
  • Online Services (26) Apply Online Services filter
  • Places (165) Apply Places filter
  • Alerts (13) Apply Alerts filter

Direct Debit Request Form

Embracing the spirit of Christmas

Heritage Education Programs

Heritage Education Programs

My Place Grants Handy Hints Sheet 2017

Street Eats Guidelines

Street Eats Application Form

HUNTER VALLEY STEAMFEST TICKETS ON SALE TUESDAY

Blue green algae levels at high alert

Maitland heads into the outback this Australia Day

Pages

  • 1
  • 2
  • 3
  • 4
  • 5
  • …
  • 100
  • Next page
  • Log in
  • Online services
    • Report It
    • Property certificates
    • Rates payment
    • Update contact details
    • Change rates notice preferences
    • Debtors payment
    • Informal access request
    • Cemeteries burial register
    • Application tracker
    • Planning maps
    • Development Application online lodgement
  • Council A-Z
  • Maitland Your Say
  • A
  • /
  • A
Search

Main Menu

  •  Home
  • My Neighbourhood
    Back to Main MenuBack to parent

    My Neighbourhood

    • POPULAR LINKS
      Back to Main MenuBack to parent
      • Dog off leash exercise areas
      • Emergencies and disasters
      • Microchipping and registration
      • Paying your rates
      • Rangers
      • Neighbourhood noise
    • My neighbourhood
      Back to Main MenuBack to parent

      My neighbourhood

      • Upcoming events
      • Alerts and notifications
      • What's nearby
    • Report an issue
      Back to Main MenuBack to parent

      Report an issue

      • Report it
      • Contact us
      • Rangers
      • Shopping trolleys
      • Fines
    • Animals and pets
      Back to Main MenuBack to parent

      Animals and pets

      • Microchipping and registration
      • Annual permits
      • Lost and found pets
      • Dog off leash exercise areas
      • Dogs and Cats (Companion Animals)
      • Keeping animals in residential areas
    • Rates
      Back to Main MenuBack to parent

      Rates

      • Paying your rates
      • Understanding rates
      • How are rates calculated
      • What do rates contribute to?
      • Land valuations
      • Special Rate Variation
      • Rates FAQs
    • Environmental health
      Back to Main MenuBack to parent

      Environmental health

      • Mosquitoes
      • Flying foxes
      • Blue green algae
      • Management and disposal of domestic sharps
      • Baby immunisation clinics
      • Open burning
      • Woodsmoke
      • Cleaning up after storms and floods
      • Neighbourhood noise
      • Overgrown land
    • Home safety
      Back to Main MenuBack to parent

      Home safety

      • Emergencies and disasters
      • Keeping your home safe
      • Get Ready Maitland
  • My Council
    Back to Main MenuBack to parent

    My Council

    • POPULAR LINKS
      Back to Main MenuBack to parent
      • Development Control Plan (DCP)
      • Meeting agendas and minutes
      • News and updates
      • Public exhibition and notices
      • Momentum
      • Mayor's column archive
    • About Council
      Back to Main MenuBack to parent

      About Council

      • Council meetings
      • Public Notice of Development Consents
      • Public exhibition and notices
      • Councillors
      • How does Council work?
      • Our organisation
      • Committees
      • Ward boundaries
      • 2021 Local Government Election
      • Freedom of Entry
      • Civic Traditions
      • Demystifying Council
    • Governance and transparency
      Back to Main MenuBack to parent

      Governance and transparency

      • Policies
      • How to access information
      • Political donations
      • Privacy and personal information
      • Using this website
      • Councillor social media and website disclosures
    • News and updates
      Back to Main MenuBack to parent

      News and updates

      • Mayor's Message
      • Momentum
      • On the Move
      • Contact Council's media team
    • Work with us
      Back to Main MenuBack to parent

      Work with us

      • Work vacancies
      • Why work with us
      • How to apply
      • Apply for work experience
      • Traineeships and apprenticeships
    • Planning and reporting
      Back to Main MenuBack to parent

      Planning and reporting

      • Long term planning
      • Annual report
      • Publications, plans and strategies
    • Works and major projects
      Back to Main MenuBack to parent

      Works and major projects

      • Maitland Administration Centre
      • Maitland Indoor Pool
      • No .1 Sportsground Redevelopment
    • COVID-19 Support
      Back to Main MenuBack to parent

      COVID-19 Support

      • COVID-19 Response and Recovery
      • Business support during COVID-19
      • Council meetings and COVID-19
      • COVID-19 News
      • Changes to Council facilities
      • Changes to Council services
    • Maitland Your Say
  • Our Services
    Back to Main MenuBack to parent

    Our Services

    • POPULAR LINKS
      Back to Main MenuBack to parent
      • Application tracking
      • Disposal fees
      • Location and opening hours
      • Planning maps
      • Burial register
      • Planning information and advice
    • Waste and recycling
      Back to Main MenuBack to parent

      Waste and recycling

      • Your kerbside bin
      • Mount Vincent Road Waste Management Centre
      • Illegal dumping and littering
      • Disposing of problem waste
      • Bulky waste collection
    • Building and development
      Back to Main MenuBack to parent

      Building and development

      • Planning Portal
      • Planning information and advice
      • Building and renovating
      • The application process
      • Planning strategies
      • Property certificates
      • Planning maps
      • Development contributions
      • Planning application forms and certificates
      • Short Term Licence to Access Council Owned or Managed Land
    • Community
      Back to Main MenuBack to parent

      Community

      • Community Notices
      • Community services
      • Citizenship ceremonies
      • Grants and Sponsorship
      • Education programs
      • Service awards
      • Cemeteries
    • Environment
      Back to Main MenuBack to parent

      Environment

      • Estuary management
      • Maitland Greening Plan
      • Native Seedling Giveaway
      • Community Street Tree Planting Program
      • Weeds and pesticides
      • Environmental Education
      • Living sustainably
      • Green Communities Newsletter
      • Water restrictions update
    • Roads, traffic and transport
      Back to Main MenuBack to parent

      Roads, traffic and transport

      • Road closures and disruptions
      • Using our roads
      • Public transport
      • Advertising on public roads
      • Road maintenance
      • Abandoned vehicles
    • Business
      Back to Main MenuBack to parent

      Business

      • Maitland's economy
      • Business support and news
      • Vibrant precincts
      • Bring your business to Maitland
      • Regulation and compliance
      • Submitting a tender to Council
  • Play & Explore
    Back to Main MenuBack to parent

    Play & Explore

    • POPULAR LINKS
      Back to Main MenuBack to parent
      • Parks and playgrounds
      • Health and wellbeing
      • Location and opening hours
      • Pool entry fees and passes
      • Fitness programs
      • Learn to swim
    • Events
      Back to Main MenuBack to parent

      Events

      • What's on
      • Major events
      • Planning an event
    • Facilities and recreation
      Back to Main MenuBack to parent

      Facilities and recreation

      • What's nearby
      • Aquatic centres
      • Libraries
      • Parks and playgrounds
      • Sports facilities
      • Cemeteries
      • Ground closures
      • Skate parks
      • Venues & Facilities for Hire
      • Walking
      • Cycling
    • Arts and culture
      Back to Main MenuBack to parent

      Arts and culture

      • Maitland Regional Art Galley
      • Maitland Gaol
      • Walka Water Works
      • Morpeth Museum
      • Place activation
    • History and heritage
      Back to Main MenuBack to parent

      History and heritage

      • Cemeteries
      • Morpeth Heritage Walk
      • Poverty and Prosperity Heritage Walk
      • Local History and Community Contacts
      • Walks and drives
      • Heritage Education Programs
      • Flooding in Maitland
      • Historic photos
      • Heritage Publications
    • Resident guide
      Back to Main MenuBack to parent

      Resident guide

      • Welcome to Maitland
      • Moving to Maitland
      • Living the lifestyle
      • Connect with your community
      • Your Council
    • Visiting Maitland
      Back to Main MenuBack to parent

      Visiting Maitland

      • #MyMaitland
      • Maitland Visitor Information Centre
      • Things to do in Maitland
  Alerts
  • Log in
  • Online services
    • Report It
    • Property certificates
    • Rates payment
    • Update contact details
    • Change rates notice preferences
    • Debtors payment
    • Informal access request
    • Cemeteries burial register
    • Application tracker
    • Planning maps
    • Development Application online lodgement
  • Council A-Z
  • Maitland Your Say
You are here:
  • Home
  • My Neighbourhood
  • Rates
  • Rates FAQs

Rates FAQs

FAQS
I have been financially affected by COVID-19, do I still have to pay my rates?

All property owners within the local government area are required to pay their current quarterly rates.

However, Council has hardship provisions in place for property owners experiencing hardship due to COVID-19 including interest free payment plans and deferral of rate instalments.

For more information on Council's COVID-19 hardship provisions see here.

Who decides what we get charged for rates?

The rates adopted by Council in accordance with increases approved by the Independent Pricing & Regulatory Tribunal are applied to the land value determined by the NSW Valuer General. 

The NSW Valuer General revalues properties every three years, with the latest valuations coming into effect from 1 July 2020, which may impact on the 2020/21 rates levied.

Each year rates are calculated for the coming financial year and are placed on public exhibition for 28 days prior to being adopted by Council (April/May each year).  Community consultation is also undertaken during this process.

Further details on how rates are calculated can be found here.

Why have my rates gone up so much?

The Independent Pricing & Regulatory Tribunal (IPART) has approved Council's application to increase Maitland City Council's total rates revenue by 7.25% each year for seven years.

Individual property rates may increase by more or less than 7.25%.

From 1 July 2020, Council will enter the final year of its IPART approved Special Rate Variation.

Why did Council request the special rate variation?

Council applied for a special rate variation to ensure the organisation is able to financially sustain service delivery to our growing community.

Council committed to enhancing services in key areas of community priority and to continue to maintain existing services.

Full details on why the special rate variation was required can be found here.

What if I can't pay my rates on time?

Council has a range of policies in place to assist ratepayers experiencing genuine financial hardship.  Further details are available here or phone 02 4934 9700 to discuss payment options with an officer in our Rates Department.

Am I getting a pension rebate? How do I apply?

A pensioner rebate of $250 per annum is available for eligible ratepayers. 

This will show separately on your rates notice.

If you are not sure if you've received the pension rebate, please email info@maitland.nsw.gov.au.

To be eligible for the rebate you will need to be a:

  • Holder of a Pensioner Concession Card.
  • Holder of a gold card embossed with TPI (totally permanently incapacitated).
  • Holder of a gold card embossed with EDA (extreme disablement adjustment).
  • War widow or widower or wholly dependent partner to the Pension Concession Card.

To apply for the rebate, you will need to complete and submit the pensioner concession rebate form.

When are my rates notices issued?

Annual rates notices are issued in July each year and are payable in four instalments, due by 31 August, 30 November, 28 February and 31 May each financial year.  A rate instalment notice is issued 30 days before each instalment is due.

How can I pay my rates?

You can pay your rates in a variety of ways:

  • Direct debit
  • BPAY
  • Via our website using Visa or Mastercard
  • At Australia Post
  • In person at our office
  • Cheque via mail

Further details can be found here or on the back of your rates notice.

Why is my first instalment higher than my last three instalments?

There are different levies and charges that make up your rates notice, including your waste management charge, as well as a contribution to stormwater management and Hunter Local Land Services.

These different items are divided over four instalments, with the first instalment including the roundings from the remaining instalments. The first instalment also includes any amount you have outstanding from last financial year.

How can I change my postal address?

You can change your address here.

Can I receive my rates notices via email?

Yes, to change your delivery preference to email, click here.

Print Email Share

I want to...

  • Pay my rates
Top of the page
  • My Neighbourhood
    • My neighbourhood
      • Upcoming events
      • Alerts and notifications
      • What's nearby
    • Report an issue
      • Report it
      • Contact us
      • Rangers
      • Shopping trolleys
      • Fines
    • Animals and pets
      • Microchipping and registration
      • Annual permits
      • Lost and found pets
      • Dog off leash exercise areas
      • Dogs and Cats (Companion Animals)
      • Keeping animals in residential areas
    • Rates
      • Paying your rates
      • Understanding rates
      • How are rates calculated
      • What do rates contribute to?
      • Land valuations
      • Special Rate Variation
      • Rates FAQs
    • Environmental health
      • Mosquitoes
      • Flying foxes
      • Blue green algae
      • Management and disposal of domestic sharps
      • Baby immunisation clinics
      • Open burning
      • Woodsmoke
      • Cleaning up after storms and floods
      • Neighbourhood noise
      • Overgrown land
    • Home safety
      • Emergencies and disasters
      • Keeping your home safe
      • Get Ready Maitland
  • My Council
    • About Council
      • Council meetings
        • Meeting agendas and minutes
        • Public access
        • Planning decisions register
      • Public Notice of Development Consents
      • Public exhibition and notices
      • Councillors
        • Cr Loretta Baker
        • Cr Sally Halliday
        • Cr Ben Whiting
        • Cr Peter Garnham
        • Cr Robert Aitchison
        • Cr Donald Ferris
        • Cr Mike Yarrington
        • Cr Henry Meskauskas
        • Cr Mitchell Griffin
        • Cr Ben Mitchell
        • Cr Nicole Penfold
        • Cr Philip Penfold
        • Previous Mayors
        • Cr Kanchan Ranadive
      • How does Council work?
      • Our organisation
      • Committees
      • Ward boundaries
      • 2021 Local Government Election
      • Freedom of Entry
      • Civic Traditions
      • Demystifying Council
    • Governance and transparency
      • Policies
      • How to access information
      • Political donations
      • Privacy and personal information
      • Using this website
        • Terms & Conditions
        • Privacy Statement
        • Copyright
        • Web Accessibility
      • Councillor social media and website disclosures
    • News and updates
      • Mayor's Message
      • Momentum
      • On the Move
      • Contact Council's media team
    • Work with us
      • Work vacancies
      • Why work with us
      • How to apply
        • Viewing and applying for a role
        • Our recruitment process
        • Tips for addressing the selection criteria
        • Tips for making your interview a success
      • Apply for work experience
      • Traineeships and apprenticeships
    • Planning and reporting
      • Long term planning
        • Maitland +10 Community Strategic Plan
        • Delivery Program
        • Operational Plan
        • Fees and Charges
        • General Purpose Financial Reports
        • Resourcing Strategy
        • Asset Management Plan
        • Maitland Urban Settlement Strategy
        • Local Environment Plan (LEP)
        • Development Control Plan (DCP)
        • Maitland Local Strategic Planning Statement 2040+
        • Community survey reports
        • Destination Management Plan
      • Annual report
      • Publications, plans and strategies
        • Central Maitland Interpretation Plan
        • Aberglassyn Structure Plan
        • Manual of Engineering Standards
        • Activity Centres and Employment Clusters Strategy
        • Central Maitland Structure Plan
        • Gilleston Heights Structure Plan
        • Hunter River Branxton to Green Rocks flood study (2010)
        • Hunter River Floodplain Risk Management Study and Plan (2015)
        • Lochinvar Structure Plan
        • Maitland Centres Study (2009)
        • Maitland Integrated Land Use and Transport Study
        • Maitland Rural Lands Strategy (2005)
        • Thornton Structure Plan
        • Maitland Bike Plan
        • Discussion paper: Strengthening relationships with young people
        • Rutherford Youth Protocol
        • Disability Inclusion Action Plan (DIAP)
        • Community Facilities and Services Strategy
        • Lochinvar Flood Study
        • Maitland Recreation and Open Space Strategy
        • Open Museums Open Minds
        • Wallis and Swamp-Fishery Creek Flood Study
    • Works and major projects
      • Maitland Administration Centre
      • Maitland Indoor Pool
      • No .1 Sportsground Redevelopment
    • COVID-19 Support
      • COVID-19 Response and Recovery
      • Business support during COVID-19
        • Council's COVID-19 Business Support
        • NSW Government Support
        • Australian Government Support
      • Council meetings and COVID-19
      • COVID-19 News
      • Changes to Council facilities
      • Changes to Council services
    • Maitland Your Say
  • Our Services
    • Waste and recycling
      • Your kerbside bin
        • Your bins
        • Bin collections and etiquette
        • Order a bin
        • Missed, damaged or stolen bins
      • Mount Vincent Road Waste Management Centre
        • Location and opening hours
        • Disposal fees
        • Free tip voucher
        • Disposal information
        • Pollution and Environmental Monitoring
          • Monitoring Parameters GW1-5
          • Monitoring Parameters SW1 & SW2
          • Monitoring Parameters SW3
      • Illegal dumping and littering
      • Disposing of problem waste
      • Bulky waste collection
    • Building and development
      • Planning Portal
      • Planning information and advice
      • Building and renovating
        • Renovations and repairs
        • Asbestos
        • Heritage conservation
          • Heritage and development
          • Heritage trades directory
          • Colour scheme guidelines
            • Introduction to colour
            • Style guide and colour schemes
          • Heritage Education Programs
          • Local Heritage Fund
        • Swimming pools
          • Do I need development consent for a Pool?
          • Pool owner responsibilities
          • Renting or leasing property with a pool or spa
          • Selling property with a pool or spa
        • Fire safety
        • Building in bushfire prone areas
        • Fences
        • Easements
        • Retaining walls
        • Trees
        • Water tanks
        • Sewage management systems
      • The application process
        • Types of developments
        • Types of applications
        • How to lodge a planning application
        • The steps after lodgement
        • Application tracking
        • Development Application Information
      • Planning strategies
      • Property certificates
      • Planning maps
      • Development contributions
      • Planning application forms and certificates
      • Short Term Licence to Access Council Owned or Managed Land
    • Community
      • Community Notices
      • Community services
        • Childrens services directory
        • Community profile
        • Community safety
        • People with disabilities
        • Seniors
        • Young people
        • Aboriginal and Torres Strait Islander peoples
        • Cultural programs
        • Homelessness
      • Citizenship ceremonies
      • Grants and Sponsorship
        • Annual Community grants
        • ClubGRANTS
        • Youth Week Grants
        • High Achievers Grant Program
        • Local heritage fund
        • Commemorative and Recognised Days Grants Program
        • Sponsorship
          • Receive sponsorship
          • Sponsor council initiatives
            • Sponsor Maitland Events
            • Sponsor Maitland Regional Art Gallery and Maitland Gaol
            • Sponsorship enquiry
          • Active sponsors
      • Education programs
        • Environmental education
        • Living sustainably
        • Library education programs
        • Art Gallery creative learning programs
        • Maitland Gaol education programs
        • Heritage education programs
          • Walka Water Works Education Programs
            • Walka Ecology
              • Walka bird app
              • Walka for teachers
              • Walka for young explorers
              • Walka bird photos
            • Walka People and Me
              • Walka Water Works, me inspired App
              • Walka social stories for accessibility
              • Walka Music
              • Walka Soundscapes
              • Early settlement at Walka
              • Planning the Walka Water Works
              • Building Walka
              • The importance of water at Walka
              • Living at Walka
            • Walka Apps
              • Walka Me Inspired App
              • Walka Bird App
            • Walka for visitors
            • Walka historical photos
            • Walka technical drawings
            • Interpretation Australia - 2018 National Award Winner
          • Early Settlers of Wallis Plains
      • Service awards
        • Australia day awards
        • Freeman of the city
        • Maitland City Service Awards Program
        • Hall of fame
      • Cemeteries
        • Burial register
        • Operational cemeteries
        • Historic cemeteries
        • Private cemeteries
        • Family history enquiries
        • Strategy and policy
        • Service providers
        • Cemetery forms
    • Environment
      • Estuary management
      • Maitland Greening Plan
      • Native Seedling Giveaway
      • Community Street Tree Planting Program
      • Weeds and pesticides
        • Green Cestrum
      • Environmental Education
      • Living sustainably
      • Green Communities Newsletter
      • Water restrictions update
    • Roads, traffic and transport
      • Road closures and disruptions
      • Using our roads
        • Doing private works on Council roads
        • Heavy vehicles
        • Parking
        • Resident Parking Permit
        • Road safety
          • Road safety programs
          • Speeding
      • Public transport
      • Advertising on public roads
      • Road maintenance
      • Abandoned vehicles
    • Business
      • Maitland's economy
      • Business support and news
        • Digital Accelerator Program
        • Starting your business
        • Business networks and groups
        • Business Matters newsletter
        • Business development and events
      • Vibrant precincts
        • Explore our precincts
        • Create Maitland
        • Business opportunities
        • Applying for outdoor dining
      • Bring your business to Maitland
        • Business Opportunities
        • Why do business in Maitland?
        • Explore our precincts
          • Industrial areas
          • Lifestyle and shopping precincts
          • Shopping centres
      • Regulation and compliance
        • Food businesses
          • Operating a food business
          • Construction and renovation of food premises
          • Temporary food businesses, stalls and mobile food
            • Street Eats
          • Home food preparation business
          • Food Safety Program
        • Skin penetration, beauty and hairdressing
        • Legionnaires disease and regulated systems
      • Submitting a tender to Council
  • Play & Explore
    • Events
      • What's on
      • Major events
      • Planning an event
    • Facilities and recreation
      • What's nearby
      • Aquatic centres
        • What's on at your local aquatic centre
        • Location and opening hours
        • Fitness programs
        • Learn to swim
        • Bookings and carnival schedule
        • Memberships
        • Indoor pool
        • Pool entry fees and passes
        • Squad
      • Libraries
      • Parks and playgrounds
      • Sports facilities
      • Cemeteries
      • Ground closures
      • Skate parks
      • Venues & Facilities for Hire
      • Walking
      • Cycling
    • Arts and culture
      • Maitland Regional Art Galley
      • Maitland Gaol
      • Walka Water Works
      • Morpeth Museum
        • Current exhibitions and displays
        • Group and school bookings
        • Location and opening hours
        • The Court House Building
      • Place activation
        • Street Eats
        • My Place Grants
        • Make it Maitland this summer Food Business Opportunities
        • Walls that Talk
        • Creative Streets
        • Streets as Shared Spaces - Morph It
        • Resources for Creatives
        • Maitland City Buskers' Code of Conduct
    • History and heritage
      • Cemeteries
      • Morpeth Heritage Walk
      • Poverty and Prosperity Heritage Walk
      • Local History and Community Contacts
      • Walks and drives
      • Heritage Education Programs
      • Flooding in Maitland
      • Historic photos
      • Heritage Publications
    • Resident guide
      • Welcome to Maitland
        • Welcome message from the Mayor
        • Your local area
        • Discover your city
        • Meander, Maitland's lifestyle magazine
        • Story of a new resident
      • Moving to Maitland
        • Make Maitland home
        • Moving Checklist
        • A-Z useful contacts
      • Living the lifestyle
        • A place to call home
        • Work life balance and business
        • Recreation and sports facilities
        • Shop local
        • Get out and celebrate
      • Connect with your community
        • Our vibrant community
        • Get connected
        • Education is key
        • Health and wellbeing
        • Volunteer and make a difference
        • Become a citizen
      • Your Council
        • Councillors
        • Your waste services
        • Your pets
        • Property, development and planning
        • Council services
        • Keeping informed
    • Visiting Maitland
      • #MyMaitland
      • Maitland Visitor Information Centre
      • Things to do in Maitland

Other council sites

  • Maitland Library
  • Maitland Gaol
  • Maitland Regional Art Gallery
  • My Maitland
  • Maitland Events
  • Maitland Your Say

Connect with us

  • Maitland City Council Facebook page
  • Maitland City Council Instagram page
  • Maitland City Council Twitter page
  • Maitland City Council Youtube page

Stay in touch

Sign up to our newsletter

We acknowledge the Wonnarua People as the Traditional Owners and Custodians of the land within the Maitland Local Government Area. Council pays respect to all Aboriginal Elders, past, present and future with a spiritual connection to these lands.

Contact us

 02 4934 9700
 Live chat
 info@maitland.nsw.gov.au
285–287 High Street
PO Box 220
Maitland NSW 2320

 

Customer Experience Team hours

Monday to Friday 8.30am-5.30pm at Administration Building and 8am–6pm via email, phone and live chat. 

  • Terms and conditions
  • Privacy statement
  • Website accessibility
  • Contact us

© Maitland City Council 2018 – All rights reserved