Pensioner concessions
As detailed in the Pensioner Concession Policy, some pensioners are eligible to receive rate concessions. Currently, the concession is limited to $250 for ordinary rates.
To be eligible, you must:
- Be an eligible pensioner
- Live in the property you are applying for
- Complete a Pensioner Concession Rates Rebate form.
Rates payment arrangements
If you are experiencing difficulty paying your rates by the due date, you can enter into a payment arrangement with Council to help bring your rates up to date.
Complete a rates payment arrangement application, and a Council staff member will contact you via email or phone.
Financial Assistance
We recognise there are cases of genuine financial difficulty requiring respect and compassion in special circumstances.
Council has a Hardship Policy that includes guidelines for the assessment of financial assistance applications applying the principles of social justice, fairness, integrity, and appropriate confidentiality which complies with relevant statutory requirements.
Complete a financial assistance application, and a Council staff member will contact you via email or phone.
Concessions for community groups
The Rates Subsidy for Community Groups Policy gives Council the ability to grant an annual rate subsidy to eligible, not-for-profit community organisations that deliver benefits to the Maitland community.
Applications are currently closed.