Planning Portal

Once you have submitted your application via the Portal, Council will be notified of your new application. Council staff will then review your application to determine if any additional information is required. Should any additional information be required, you will receive an email notification generated from the Portal requesting the relevant information to be submitted (via the Portal).

When Council is satisfied with the documentation submitted with your application, you will receive an email notification generated from the Portal requesting fees to be paid for your application. Once fees are paid, your application will be formally lodged with Council and progressed through for assessment.

Once Council has reviewed your application and is satisfied that all relevant documentation has been submitted, you will receive an email notification requesting fees to be paid. The email will direct you to log into the Portal where you will find a request for payment from Council with instructions on how to make your payment. Alternatively call our Customer Experience Team to make payment on 02 4934 9700.

Please note: your application will not progress to lodgement until fees are paid.

Council may request additional information to support the assessment of the application. This additional information is required to be submitted via the NSW Planning Portal.

For detailed steps on how to submit additional documentation via the Portal, please refer to the relevant Quick Reference Guide.

Please note: additional documentation received via email or hardcopy will not be accepted. All additional information must be submitted to Council through the Portal.

Council no longer accepts email or over the counter documentation, all applications must be made through the Portal.