Learn to swim

Supervision Requirements

Council would like to remind the community of the Keep Watch at Public Pools Policy which has been adopted at our Aquatics Centres.

This means that our Conditions of Entry require children aged 14 years and under to be supervised while at our Aquatics Centres.

You can read more about supervision requirements at our facilities here.

Previous updates

  • The outdoor program pool at Maitland will operate 9.00am to 6.00pm daily and the splash pad will be available on weekends from 11.00am to 4.00pm.
  • During school holidays, the program pool will be open daily from 9.00am to 6.00pm and the splash pad will be available daily from 11.00am to 4.00pm. 
  • Aqua fitness classes have resumed. Aqua bike classes are limited 10 people, so we have a bike for all participants. Bookings are required for all classes.    
  • Learn to Swim has returned and students have retained their existing bookings, unless otherwise arranged with Maitland Aquatics Centre. We ask that learn to swim patrons attend with only one spectator where possible. Direct debits for Learn to Swim bookings have resumed. To discuss your Learn to Swim booking please email [email protected]
  • Maitland and East Maitland Aquatic Centres have resumed regular trading hours. View locations and opening hours. 
  • All squad levels have returned and squad bookings need to be made online.

Accessing our facility

From 15 December, all Council facilities no longer require mask wearing or proof of vaccination for entry. COVID-19 Safe check in (QR Code) is still required for entry.

We have decided to continue check in requirements for now due to the high volume nature of our facilities and local case numbers.

Despite the easing restrictions, please don’t attend our facilities if you are feeling unwell.

Memberships

All memberships placed on suspension at the time of closure on Thursday 5 August 2021, have been released from suspension. Patrons who need to maintain their suspension status can contact Maitland Aquatics on 02 4933 5073 or aquatics[email protected] to amend their membership details.  

We will announce future plans as soon as possible via our website and the Maitland City Council Facebook page.

What’s on now

School holiday fun is now on at Maitland Aquatics Centres, with the Splash Pad at Maitland open daily from 11.00am to 4.00pm and the Inflatable Dragon at East Maitland open daily from 12.00pm to 3.00pm. 

For all the cool events happening at our Aquatics Centres over the summer holidays, visit our What’s On page.

Maitland Aquatics partners with the Royal Life Saving ‘Swim & Survive’ program in weekly Swimming and Water Safety lessons from Maitland Aquatic Centres. 

All infants and preschool lessons are run on Monday through to Saturday mornings in 30 minute increments, while most school age lessons run from Monday to Friday in the afternoons and Saturday mornings.

Our terms dates are:

Term dates for 2021/2022
Term 4 2021

5 October to 18 December

Term 1 202231 January to 10 April

Bookings are essential. Please contact Maitland Aquatics on 02 4933 5073 or [email protected] to make an enquiry, or make an account at our Aquatics Portal.

Children over five with some swimming experience may require an assessment to determine the correct level. Assessments run on Wednesday and Thursday afternoons from 3.30pm, and can be booked by emailing [email protected].   

All swim teachers are accredited through Austswim or Royal Life Saving, with classes designed for beginners through to stroke development swimming levels.

Preschool - Courage classes (Jellyfish, Goldfish & Flying Fish)

Courage is the water confidence component of the Swim and Survive program and is designed for children aged three to five years. Courage is fundamental to the development of basic foundation skills in swimming, survival and water safety, as is a positive attitude towards learning these essential skills.

School age - Active (Clownfish, Eels, Squid, Penguins, Sharks & Dolphins)

Active is the Swimming and Water Safety component of the Swim and Survive program and is designed for children aged five to 14 years. Active is used to emphasise that the skills learnt in the program not only save lives but provide a foundation for participation in a range of aquatic recreation, fitness and sporting activities.

Infant Aquatics - Wonder classes (Starfish & Seahorse)

Wonder is the water familiarisation component of the Swim and Survive program, designed specifically for children aged six to 36 months. Wonder is a child centred program which is taught with parent or carer and child together in the water.

Intensive Swimming and Water Safety Programs

During the Summer Holidays, our Aquatics Centres also run five-day Learn to Swim: Intensive Swimming and Water Safety Programs.

These run from Monday to Friday, 8.30am to 12.00pm, and cost $80 per week, per child.

In January 2022 there will be two Learn to Swim: Intensive programs running, beginning on weeks starting Monday 10 January and Monday 17 January.

Please contact Maitland Aquatics on 02 4933 5073 or [email protected] to make an enquiry, or make an account at our Aquatics Portal.

General Information
What do I need to bring?

For your very first lesson at Maitland Aquatic Centre, we suggest you arrive 15 minutes prior to ensure you have enough time to sign in and get to your designated area.

Following this, arriving five minutes prior will be sufficient. It is essential you bring the fob which has been previously assigned to your child. A drink bottle, goggles and swimming cap are optional but highly recommended.

Finally, after your lesson you will need a towel to dry off and exit the facility with.

If I cannot attend a lesson

Refunds are not provided for missed lessons. If appropriate notice has been given and a medical certificate has been presented, a family pass could be awarded.

 The family pass is valid for 12 months allows one free entry to the aquatic centre for the entire family, on a day of your choice, to enjoy the fantastic facilities we offer.

If a teacher cannot attend a class and a replacement is not available, a credit will be placed on your account.

Direct Debit Membership

Payment for Learn to Swim is by weekly direct debit. This is a perpetual agreement, meaning your booking rolls over from term to term, securing your child’s position at the centre. If you decide you wish to cancel your enrolment, 30 days notice is required in writing by email to [email protected]

We also accept the Active Kids vouchers. This will be applied to family credit, and your lesson fees will draw from this before debiting from your account. Email your voucher through to [email protected].

Suspensions

Maitland Aquatics offers a 30 day suspension if your child is unable to attend due to planned holidays or an injury. Please email [email protected] to organise a suspension.

Access fob

Every child enrolled in the Learn to Swim program is issued an access fob. This fob will gain the child access to the facility, as well as marking the child off as ‘attended’ for each lesson. Please bring the fob to each lesson and scan each child’s fob when entering.

If you forget your fob, see our friendly staff to mark your child’s attendance and gain access at the gate. If you lose your fob, these can be replaced for a small fee.