Lost and found pets
Have you lost your pet? Speak to our Customer Experience Team on
02 4934 9700 to report your details and last known location of the animal.
One of our Customer Experience Team will be happy to help find your lost pet by checking to see if a Customer Request has been registered for an animal of the same description. If a request hasn’t been registered, we will take your details and notify our rangers in case your pet is seen while they are in the field.
If your pet does show up we will call you and reunite you with your pet.
Ensure you also contact the RSPCA, located at Rutherford, on 02 4939 1555 to see if your pet has been taken there. The RSPCA is open 9.30am to 3.30pm from Wednesday to Monday, and is closed on Tuesdays.
Any pets that have been found from the Maitland Council area should be reported to Maitland Council.
If you have found a dog or cat then please speak to our Customer Experience Team on 02 4934 9700 and we will register a Customer Request. Our Rangers will collect the animal, check the animals microchip details and attempt to contact the owner. The animal will be dropped back to the owner or taken to the RSPCA if there is no microchip or the details are incorrect.
Updating your dog or cat’s details on the NSW Pet Registry
The NSW Pet Registry enables lost pets to be reunited with their owners and is now available for cat and dog owners to:
create an owner profile,
update their contact details,
transfer ownership of pets
report their pet missing, and,
pay most lifetime registration fees online.
The Pet Registry can be found at www.petregistry.nsw.gov.au
You can update your pet’s details on the Pet Registry or over the counter at your local council.