Assisted bin service (blue dot service)
Our Assisted Waste Collection Service is available for residents who are physically unable to move their bins kerbside for collection due to a medical condition, age, or disability.
How to apply
Here’s how you can apply for the Assisted Waste Collection Service:
- Complete an application online or in person
- A doctor must complete part of the application form, and provide a certificate in support of your application
- Council will contact you to organise an inspection of your property
- Council staff will collect your bin from a designated spot at the front of your property, empty the bin, and return it to the same location.
What goes in my bins?
Red general waste bin
Your general waste bin is collected weekly, and typically has a red lid, or a dark green lid if it’s an older bin. Prohibited items can be disposed of at the Waste Centre.
Yellow recycling bin
Your recycling bin is collected fortnightly and has a yellow lid. It’s emptied on opposite weeks to your green organics bin.
Tip: If you’re unsure if a plastic bottle or container can be recycled, squeeze it! If it returns to its original shape, you can put it in your recycling.
Green garden organics bin
Your green organics bin is collected fortnightly and has a lime green lid. It’s emptied on opposite weeks to your recycling bin.
What happens to my waste?
Our waste team collects and disposes of your red bin, while Hunter Resource Recovery services your yellow bin, and Solo Resource Recovery services your green bin.
Your general waste is taken to Maitland Resource Recovery Facility and processed into landfill.
Your recycling waste is taken to the Material Recovery Facility at Gateshead where material types are separated to be recycled.
Your organics waste is taken to the Australian Native Landscapes composting facility in Tea Gardens, where it's turned into mulch and compost that can be used at parks, sporting fields and agriculture.